3G MOBILE
COMPANY PROFILE
OUR BUSINESS
3G Mobile supplies and distributes mobile phones and tablets to major retailers across South Africa and Sub-Saharan Africa and has become one of the continent’s leading distributors. Our expertise in emerging markets, strong partner relationships and service-delivery focus has earned us several awards and accolades. 3G Mobile also has a large insurance services division that works with leading insurance companies and delivers quick turnaround on claims.
3G Mobile Sales
3G Mobile offers competitive pricing and readily available stock on leading brands. Our sales division has a customer-centric approach and is focused on world-class service delivery. We aim for immediate response to customers’ queries and the fastest turnaround times. 3G Mobile also invests in the latest technology to enable real-time monitoring and tracking of orders.
Insurance Replacements
3G Mobile Insurance became fully operational in 2010 and has an accomplished call centre. 3G Mobile’s quick quote process means a turnaround on quote requests of no longer than 30 minutes and once an authorisation is received, replacements are processed within 30 minutes.
Reverse Logistics & Repairs
3G Mobile offers a full reverse logistics and repair solution. We collect faulty devices or out-the-box failures and ensure they are repaired or replaced according to original equipment manufacturer standards.
OUR VISION
To be the leading handset distributor in Sub-Saharan Africa.
We are competitive
We offer pricing that is competitive and fair.
We are world-class
We consistently uphold strict quality standards and offer readily available stock. Our partners and clients are proud to be associated with our products and services.
We are customer-centric
We customise our product and service solutions to suit our client and partner needs.
We are flexible and quick
We go out of our way to respond to queries immediately and aim to deliver the quickest turnaround times on orders as well as repairs and replacements.
We are passionate
We have an entrepreneurial spirit and are driven to be the best. We work hard to grow the success of our business and all our stakeholders.
We are the preferred partner
We partner with our clients and see ourselves as an extension of their businesses. The more efficient we are and the more we deliver on our values, the more value our clients can give to their customers.